Update on Heartbleed

Dear users,

Copernic wanted to update you regarding the Heartbleed OpenSSL bug. Given its potential impact, we wanted to ensure you understood potential implications.

The Heartbleed issue is a vulnerability that exposes secure information by exploiting a programming bug in the OpenSSL library that makes the remote process (web server, for instance) leak a random block of memory.

Copernic uses mainly Share-it, from Digital River and Avangate as its e-commerce solutions. The main platform we use, Share-it, does not use OpenSSL. On the other hand, Avangate does and they have issued a statement on their blog: Securtiy Update on Heartbleed.

Please feel free to contact us if you have any questions.

Kind regards,

Copernic Desktop Search 4 on BitsDuJour – 40% Off

Hello! We’re excited to announce that we will soon be featuring Copernic Desktop Search 4 on BitsDuJour, a ‘deal-of-the-day’ website that we’ve partnered with.

BitsDuJour will be offering Copernic Desktop Search 4 on Tuesday 18 March, 2014 for $29.97, normally Copernic Desktop Search 4 is $49.95!

If you have any friends who might be interested in Copernic Desktop Search 4 please let them know about the date. We can’t afford to offer this kind of thing often, and it will be available on BitsDuJour for 2 days only.

Just tell them to visit http://www.bitsdujour.com on Tuesday 18 March, 2014 to get Copernic Desktop Search 4 for $29.97.

If you visit http://www.bitsdujour.com right now you can click the ‘I Want This’ button and you’ll be sure not to miss it!

http://www.bitsdujour.com/software/copernic-desktop-search-4

Version 4.0.5. is available

Today, Copernic released a new version of Copernic Desktop Search available (4.0.5).

This update is recommended for all users and improves the usability of CDS.

Changes & Improvements
Added the Windows contextual menu for search results
Added scheduling indexing option
Added the option to connect through a proxy
Added the option to deactivate disconnected network drives
Added the option to deactivate one or multiple categories
Ranking improvement inside the search results
Display the file name in the search results instead of file title for the detailed list
Added the option to send log files with the crash reports
Temporary folder has been moved to the same folder as the one for the index

Fixes
Fixed on the fly indexation issue for the Outlook spam folder
Fixed highlighting issue inside the preview pane
Fixed issue with the “AND” search operator
Fixed issue with Outlook 2010 showing “Another program is using Outlook”
Fixed issue with opening the link to install the Google Chrome™ connector
Fixed issue with preview pane showing no content
Fixed issue with the error “Object reference not set to an instance of an object”
Fixed translation issue with task progression status in Outlook
Fixed the management issue with the indexation status when closing
Fixed translation issue with the display of the End-User license Agreement language
All columns deactivation in the standard list is no longer feasible
Fixed issue with Windows contextual menu for files inside disconnected network drives
Fixed issue with preview pane showing no content when the index location was changed
Fixed issue with deleting the temporary folder when launching the application
Fixed uninstall process issue

To update, go to our download page.

If you have any further questions, feel free to contact us.

Copernic Agent Professional Update

Back in early 2000, Copernic launched Copernic Agent, a program designed to to search several search engines and aggregate the results to give you the best search results.

Over the past few years, we’ve witnessed some big changes in how users searched the web and which tools they used. Therefore, as of March 31st 2014, Copernic Agent Professional will no longer be available for sale, and existing installations will not be updated to include new features or fixes.

As for Copernic Agent Personal, it will still be available for download until June 30 2014.

Finally, on September 30th 2014, the support for both Copernic Agent Personal and Professional will no longer available.

If you have any questions, please contact us directly.

Thanks again to all of our users.

Version 4.0.4.1189 is available

Today, Copernic released a new version of Copernic Desktop Search available (4.0.4.1189).

This update is recommended for all users and improves the usability of CDS as it fixed the highlighting rendering issue in the preview pane

To update, go to our download page.

If you have any further questions, feel free to contact us.

Version 4.0.4.1185 is available

Today, Copernic released a new version of Copernic Desktop Search available (4.0.4.1185).

This update is recommended for all users and improves the usability of CDS.

Improvements & fixes:

Changes & Improvements
Added Drag & drop for My Searches
Added “Index limit reached” status for trial and lite version
Added Windows Download Folder for the default initial indexation
Added Icon Tray status changes when the indexation process is running
Added logging to help target errors
Improved uninstall process
Highlighting improvement
Fixed issue with search operators translation
Fixed issue with predefined searches initialization when exiting the options
Fixed installation issue with Windows XP using DEP (Data Execution Prevention)
Fixed memory leak issue when scrolling inside the search results
Fixed translation issue inside My Searches
Fixed indexation issue with the file extensions in the Lite version

To update, go to our download page.

If you have any further questions, feel free to contact us.

Technical Support Holiday Schedule

Copernic’s Technical Support will be closed Tuesday December 24th through Thursday December 26th for Christmas and Tuesday December 31st through Thursday January 2nd for New Years.

We want to remind everyone that during the Holiday Season, the Technical Support response time may vary but there might be some delays.

Rest assured that all support tickets will be answered as quickly as possible and we thank everyone for their patience.

Happy Holidays!

Version 4.0.3.1142 is available

Today, Copernic released a new version of Copernic Desktop Search available (4.0.3.1142).

This update is recommended for all users and improves the usability of CDS.

Improvements & fixes:

Added result Drag & Drop
Added the “Near” operator
Added the option to save and customize “My Searches”
Collapse & Expand option moved into the menu
Save the search history for Refine fields
Keyword highlighting saved when browsing in the preview pane for documents
Shortcut (press CTRL twice) to the main interface is now activated by default
User regional settings applied in the User Interface for numbers
Fixed an indexation issue with network & external drive
Fixed a User Interface issue when using the shortcut (press CTRL twice)
Fixed an installation issue
Fixed the issue with myCopernic on the Go! when searching for all documents
Fixed an issue when using Windows Custom Theme
Fixed the issue “Unable to load method in library”

To update, go to our download page.

If you have any further questions, feel free to contact us.

Version 4.0.2.1105 is available

Today, Copernic released a new version of Copernic Desktop Search available (4.0.2.1105).

This update is recommended for all users and improves the usability of CDS.

Improvements & fixes:

myCopernic on the Go! is now compatible with Copernic Desktop Search 4
Options and Licensing window resizing now available
Save last category used
Added crash report logging support to search platform
Added the option “Search in attachment” in the Advanced options
Added the option to customize the “Maximum file size for content indexing” in the Advanced options
Fixed the file limit issue in the trial version
Fixed the double-click issue in the scroll bar when a document was selected in the search result list
Fixed the refine issue when starting the software for the first time
Fixed the positioning cursor issue when entering the serial number
Fixed an installation issue
Fixed an issue with the shortcut

To update, go to our download page.

If you have any further questions, feel free to contact us.

Version 4.0.2.1085 is available

Today, Copernic released a new version of Copernic Desktop Search available (4.0.2.1085).

This update is recommended for all users and improves the usability of CDS.

Improvements & fixes:

  • Improved installation and uninstallation process
  • Alphabetical folder sorting in the email tree
  • Added the preview pane on the right
  • Added logging during the installation
  • Added validation to avoid fatal crashes
  • Preview pane header appearance

Many other changes, improvement and fixes.

To update, go to our download page.

If you have any further questions, feel free to contact us.

New update of CDS available

There is a new version of Copernic Desktop Search available (4.0.2.1042).

This update is recommended for all users and improves the usability of CDS.

Improvements & fixes:

  • Hitting “Enter” or double-clicking on the search result, opens the selected result
  • Standard view columns resizing and movement are now automatically saved
  • Fixed email sources importation issue from version 3 to 4
  • Fixed licence activation issues
  • More details

To update, go to our download page.

If you have any further questions, feel free to contact us.

CDS 4 – Validation issues

Many of you are encountering a validation error when entering your serial in version 4. Here are some details:

  • For version 4, the format of our serial numbers has changed. It is now composed of letters & numbers only and it send to you in the following format (xxx-xxx…)
  • When trying to validate your serial number, you may encounter an unknown error. Please try again later, we are experiencing unusual load and are working to improve our services.
  • If you are behind a Proxy or in a corporate environment, you probably won’t be able to activate the new version. Corporate features will be implemented in a future update, around the end of 2013.

If you experience any issues, please contact us using the Support page.

Copernic Desktop Search 4 is here!

Copernic is introducing the new version 4 of its desktop search product. The upgraded Copernic Desktop Search (CDS) further increases its competitive edge by adding new features and expanding its search capabilities.

The technology behind Copernic Desktop Search 4 was completely overhauled to add brand new search capabilities. By doing so, users can now benefit from features such “search within your results”, “Google Chrome™ integration to search favorites and history” and “additional refine search criteria” The new version adds full support of double-byte characters, which means that our users will be able to search new languages such as Mandarin, Russian, Hebrew and many others. Also, the user interface is now offered in six languages:

  • English
  • French
  • German
  • Spanish
  • Portuguese(new)
  • Dutch (new)
  • more languages coming soon

Copernic Desktop Search version 4 is immediately available on our website where more information on new features and improvements can also be found.

Double-byte characters are now supported

With the upcoming version of Copernic Desktop Search (version 4), double-byte characters are now supported. In other words, users will be able to search new languages such as Mandarin, Russian, Hebrew and many others. With this improvement, it means that the whole program can be translated into any language.

As we are expanding to new countries, Copernic would like to know which languages you would like us to support and translate the interface?

Let us know!

Pre-order Copernic Desktop Search 4!

Starting today, you can pre-order Copernic Desktop Search 4 for $34.96 USD per license. If you currently own a Copernic Desktop Search license, you are entitled to a discounted pricing depending on when you purchased your license.

You will want to buy the upgrade to version 4 sooner rather than later – this pre-order promotion for Copernic Desktop Search 4 runs only until September 9th, 2013.

Why should I pre-order version 4?

Copernic is bringing new cool features in this new major version. Here is a preview of what is coming:

- Brand new interface
- New grid view like in Windows Explorer
- New languages offered: Dutch & Portuguese on top of English, French, German & Spanish
- Windows 8 compatibility
- Office 2013 compatibility
- Full Google Chrome Integration
- Improved result list & refine criterias
- No more Web Search tab
- New Online Help

For more details on the pre-order for CDS 4, see this pre-order page.