Version 4.0.4.1185 is available

Today, Copernic released a new version of Copernic Desktop Search available (4.0.4.1185).

This update is recommended for all users and improves the usability of CDS.

Improvements & fixes:

Changes & Improvements
Added Drag & drop for My Searches
Added “Index limit reached” status for trial and lite version
Added Windows Download Folder for the default initial indexation
Added Icon Tray status changes when the indexation process is running
Added logging to help target errors
Improved uninstall process
Highlighting improvement
Fixed issue with search operators translation
Fixed issue with predefined searches initialization when exiting the options
Fixed installation issue with Windows XP using DEP (Data Execution Prevention)
Fixed memory leak issue when scrolling inside the search results
Fixed translation issue inside My Searches
Fixed indexation issue with the file extensions in the Lite version

To update, go to our download page.

If you have any further questions, feel free to contact us.

Technical Support Holiday Schedule

Copernic’s Technical Support will be closed Tuesday December 24th through Thursday December 26th for Christmas and Tuesday December 31st through Thursday January 2nd for New Years.

We want to remind everyone that during the Holiday Season, the Technical Support response time may vary but there might be some delays.

Rest assured that all support tickets will be answered as quickly as possible and we thank everyone for their patience.

Happy Holidays!

Version 4.0.3.1142 is available

Today, Copernic released a new version of Copernic Desktop Search available (4.0.3.1142).

This update is recommended for all users and improves the usability of CDS.

Improvements & fixes:

Added result Drag & Drop
Added the “Near” operator
Added the option to save and customize “My Searches”
Collapse & Expand option moved into the menu
Save the search history for Refine fields
Keyword highlighting saved when browsing in the preview pane for documents
Shortcut (press CTRL twice) to the main interface is now activated by default
User regional settings applied in the User Interface for numbers
Fixed an indexation issue with network & external drive
Fixed a User Interface issue when using the shortcut (press CTRL twice)
Fixed an installation issue
Fixed the issue with myCopernic on the Go! when searching for all documents
Fixed an issue when using Windows Custom Theme
Fixed the issue “Unable to load method in library”

To update, go to our download page.

If you have any further questions, feel free to contact us.

Version 4.0.2.1105 is available

Today, Copernic released a new version of Copernic Desktop Search available (4.0.2.1105).

This update is recommended for all users and improves the usability of CDS.

Improvements & fixes:

myCopernic on the Go! is now compatible with Copernic Desktop Search 4
Options and Licensing window resizing now available
Save last category used
Added crash report logging support to search platform
Added the option “Search in attachment” in the Advanced options
Added the option to customize the “Maximum file size for content indexing” in the Advanced options
Fixed the file limit issue in the trial version
Fixed the double-click issue in the scroll bar when a document was selected in the search result list
Fixed the refine issue when starting the software for the first time
Fixed the positioning cursor issue when entering the serial number
Fixed an installation issue
Fixed an issue with the shortcut

To update, go to our download page.

If you have any further questions, feel free to contact us.

Version 4.0.2.1085 is available

Today, Copernic released a new version of Copernic Desktop Search available (4.0.2.1085).

This update is recommended for all users and improves the usability of CDS.

Improvements & fixes:

  • Improved installation and uninstallation process
  • Alphabetical folder sorting in the email tree
  • Added the preview pane on the right
  • Added logging during the installation
  • Added validation to avoid fatal crashes
  • Preview pane header appearance

Many other changes, improvement and fixes.

To update, go to our download page.

If you have any further questions, feel free to contact us.

New update of CDS available

There is a new version of Copernic Desktop Search available (4.0.2.1042).

This update is recommended for all users and improves the usability of CDS.

Improvements & fixes:

  • Hitting “Enter” or double-clicking on the search result, opens the selected result
  • Standard view columns resizing and movement are now automatically saved
  • Fixed email sources importation issue from version 3 to 4
  • Fixed licence activation issues
  • More details

To update, go to our download page.

If you have any further questions, feel free to contact us.

CDS 4 – Validation issues

Many of you are encountering a validation error when entering your serial in version 4. Here are some details:

  • For version 4, the format of our serial numbers has changed. It is now composed of letters & numbers only and it send to you in the following format (xxx-xxx…)
  • When trying to validate your serial number, you may encounter an unknown error. Please try again later, we are experiencing unusual load and are working to improve our services.
  • If you are behind a Proxy or in a corporate environment, you probably won’t be able to activate the new version. Corporate features will be implemented in a future update, around the end of 2013.

If you experience any issues, please contact us using the Support page.

Copernic Desktop Search 4 is here!

Copernic is introducing the new version 4 of its desktop search product. The upgraded Copernic Desktop Search (CDS) further increases its competitive edge by adding new features and expanding its search capabilities.

The technology behind Copernic Desktop Search 4 was completely overhauled to add brand new search capabilities. By doing so, users can now benefit from features such “search within your results”, “Google Chrome™ integration to search favorites and history” and “additional refine search criteria” The new version adds full support of double-byte characters, which means that our users will be able to search new languages such as Mandarin, Russian, Hebrew and many others. Also, the user interface is now offered in six languages:

  • English
  • French
  • German
  • Spanish
  • Portuguese(new)
  • Dutch (new)
  • more languages coming soon

Copernic Desktop Search version 4 is immediately available on our website where more information on new features and improvements can also be found.

Double-byte characters are now supported

With the upcoming version of Copernic Desktop Search (version 4), double-byte characters are now supported. In other words, users will be able to search new languages such as Mandarin, Russian, Hebrew and many others. With this improvement, it means that the whole program can be translated into any language.

As we are expanding to new countries, Copernic would like to know which languages you would like us to support and translate the interface?

Let us know!

Pre-order Copernic Desktop Search 4!

Starting today, you can pre-order Copernic Desktop Search 4 for $34.96 USD per license. If you currently own a Copernic Desktop Search license, you are entitled to a discounted pricing depending on when you purchased your license.

You will want to buy the upgrade to version 4 sooner rather than later – this pre-order promotion for Copernic Desktop Search 4 runs only until September 9th, 2013.

Why should I pre-order version 4?

Copernic is bringing new cool features in this new major version. Here is a preview of what is coming:

– Brand new interface
– New grid view like in Windows Explorer
– New languages offered: Dutch & Portuguese on top of English, French, German & Spanish
– Windows 8 compatibility
– Office 2013 compatibility
– Full Google Chrome Integration
– Improved result list & refine criterias
– No more Web Search tab
– New Online Help

For more details on the pre-order for CDS 4, see this pre-order page.

CDS Corporate Renewal Issue

For the past few days, we had an issue with our mailing system that was still sending expired license notification even if you had renewed.

The issue has now be resolved and you should no longer be receiving expired license notification if you renewed.

If you have any questions regarding your renewal, please contact the Sales Department.

Copernic Desktop Search 4 Release Candidate – Update 3

Today, we released a new update (Build 928) of Copernic Desktop Search RC. The new feature inside this update is the Standard View. You will find it looks very similar to the view you have inside Windows Explorer.

Here is the detail on what is included in this new release:

• New standard view
• French interface implemented
• Find within your search result
• Keyword highlighting inside the preview
• Fixed other issues and problems

To update your version, go in the Help menu inside the software, select Check for software update.

We are getting very close to the official release date, September 10th, 2013. In the meantime, if you have any questions or issues regarding the “Release Candidate” version, please visit the Copernic Forum.

Best regards,

How do you search your emails?

Searching your email messages can be quite hard especially that most of us have work email, a personal email and most often a “junk email. How do you go search through thousands of emails messages stored in multiple places?

Most people will go from one email address to the other and launching the same request in both accounts. By adding your accounts to a supported email software such as Thunderbird or Outlook and by installing Copernic Desktop Search, you can search all your emails and their attachments in one place. Find years of emails instantly with the possibility to refine your search using various fields such as Date, From, To, Subject, Folder and many more.

Starts finding the emails you are looking for and stop loosing time searching all over the place.

Windows Search across network drives

Windows 8 & 7 has Windows Search built-in, but you can only index folders on the local PC. What if you have access to a network and it contains many file repositories?

How do you currently organize yourself to find your documents? Have you structured your documents so that every document is placed correctly?

Misplacing a document or browsing through the architecture can be very time consuming especially when there are productivity tools available. These tools, desktop search engine, know your computer and network drives inside out and can pin point your file instantly.

Why not regain valuable time with Copernic Desktop Search, espcially with the new version coming?

Copernic Desktop Search 4 RC

Today, we are releasing a new version of Copernic Desktop Search. For now, only the English version can be downloaded. However, it is only available as a “Release Candidate” version. We decided to launch this version to get additional testing from the community

Of course, the final release of Copernic Desktop Search 4 will have additional features and many bug fixes. It will be available for purchase in the 3rd Quarter of 2013.

In the meantime, if you have any questions or issues regarding the “Release Candidate” version, please visit the Copernic Forum.